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Shipping and Delivery

We are committed to ensuring a reliable and convenient delivery experience for all our customers. Below you will find information regarding available shipping and delivery options.

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Shipping Times

We work diligently to process and ship all orders as soon as possible. Generally, for all available items, shipments are entrusted to the courier within 24 hours from the date of order confirmation. For made-to-order items, on the other hand, you will find the expected delivery times indicated within each product sheet.

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Delivery time

Delivery times may vary depending on product availability, destination, and shipping options chosen. In general, delivery takes 2/6 business days to Italy and 4/9 business days to Europe, but with expedited shipping option, you can receive your order faster.

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Shipping cost

All our standard shipping is free for our customers. However, we offer the possibility to speed up delivery times with an additional cost: for orders under 15kg weight at a cost of 5.99 €, while for orders weighing over 15kg at a cost of 9.99 €. If you want to request extra services such as delivery to the plan or by appointment, these could result in additional costs. Please contact our customer service before placing your order to check and define the details of the extra services required and their costs.

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Order Traceability

We will provide you with a tracking number for your order so that you can track the delivery status. You will be able to follow the route of your package until it arrives at its destination.

To track your order Click Here

Important notes

  • Please check the shipping address you provide during the checkout process carefully. We will not be held responsible for any errors in the address provided that may cause delays or problems in delivery.
  • If the parcel appears damaged upon arrival, please contact us immediately so that we can take the necessary actions to resolve the situation.

For more information or for specific questions about shipping and delivery, please contact our Customer Service. We will be happy to assist you and provide you with further details.